Shop

How to redeem rain checks issued due to COVID-19

For those guests who opted for a rain check for tours that were postponed due to COVID-19, you can now reschedule for an upcoming tour by contacting our guest services line at 866-446-7803. Rain checks must be used for the same tour you originally scheduled for. Until further notice, city walking tours will be limited to 20 guests and facemasks are encouraged. All tours take place outdoors and there is ample room for guests to distance. Face masks are only required on our Santa Ana tour, and only when we enter the Howe-Waffle House.